Your privacy is important to us. It is our policy to respect your privacy.
Last Modified: December 6, 2024
[See also Terms of Service]
This privacy policy ("Policy") informs you of our practices when handling your Personal Information through the Services (both as defined below). In this Policy, "Revent", "we" or "us" refers to Revent, Inc., a company registered in Delaware with its registered address located at 800 W El Camino Real, Suite 170, Mountain View, CA 94040. We are the data controller under the applicable privacy laws.
Where we have an Revent Business or enterprise service agreement in place with an enterprise customer who is asking you to use our Services (for example your employer), we obtain and process your Personal Information on behalf of and at the instructions of that customer. In that context, such enterprise customers are the data controllers and their privacy policies will apply to the processing of your Information. We encourage you to read their privacy policies.
For the purpose of this Policy, "Personal Information" means any information relating to an identified or identifiable individual. This includes Personal Information you provide or generate when you use: (a) Our Revent meeting assistant app (the "App"); and (b), https://reventapp.com, and any other dedicated Revent websites (the "Website") (collectively, the "Services"). When you use the Services, you accept and understand that we collect, process, use, and store your Personal Information as described in this Policy.
If you are a California resident, our Privacy Notice for California Residents includes additional information about your rights and how we collect, use, and share information.
If you do not agree with this Policy, you must not use any of the Services. If you change your mind in the future you must stop using the Services and you may exercise your rights concerning your Personal Information as set out in this Policy.
We will collect and use the following Personal Information about you:
Registration Information: When you create an account on our Services, you will be asked to provide your name, email, and a password, you may voluntarily add a profile picture. For Pro or Business plans which are paid Services, our payment processing partner Stripe, Inc. may also collect your name, billing address, and payment information. Payment information is not shared with us and is maintained by Stripe.
App Information: When you use the Services, you may provide us with your audio recordings ("Audio Recordings"), automatic OtterPilot™ screenshots and any text, images or videos that you upload or provide to us in the context of the Services. OtterPilot may take automatic screenshots which are available meeting transcripts to add value to the meetings by extracting useful visual information. The automatic screenshots will only take place in virtual meetings.
Communication Information: When you contact us, you provide us with your phone number, email, and any other information you choose to provide over such communication, including information about your query.
If you choose to collaborate on a task with your co-workers or friends, or refer us to them, you provide us with the email address and contact information of your co-workers or friends.
If you provide an Audio Recording, this may contain the Personal Information of third parties. Before you do so, please make sure you have the necessary permissions from your co-workers, friends or other third parties before sharing Personal Information or referring them to us.
Usage Information: When you use the Services, you generate information pertaining to your use, including timestamps, such as access, record, share, edit and delete events, app use information, screenshots/screen captures taken during the meeting, interactions with our team, and transaction records.
Device Information: We assign a unique user identifier ("UUID") to each mobile device that accesses the Services. When you use our Services, you provide information such as your IP address, UUIDs, device IDs, web beacons and other device information (such as carrier type, whether you access our Service from a desktop or mobile platform, device model, brand, web browser and operating system).
Cookies: We use Cookies and other similar technologies ("Cookies") to enhance your experience when using the Service. For more information about our Cookies policy, see HOW WE USE COOKIES AND SIMILAR TECHNOLOGIES below.
Information we receive from third party platforms: When you connect third party platforms, apps or providers (such as Google Calendar, iCal or other calendar programs, Google Contacts or Zoom) to our Services, or when you register through a third party account (such as Google or Microsoft), we receive Personal Information that includes your username, profile picture, email address, time, location, calendar information, contact information from such third parties and any information you choose to upload to such third party platforms ("Platform Information").
Information from platforms our Services relies on: We receive transaction information from our payment processor Stripe.
Other third parties: We may receive additional information about you, such as demographic or interest attributes from third parties such as data or marketing partners and combine it with other information we have about you.
We also collect, and use aggregated data such as statistical or demographic data for our purposes. Aggregated data may be derived from your Personal Information but is not Personal Information as this data will not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your Personal Information so that it can directly or indirectly identify you, we will treat the combined data as Personal Information which will be used in accordance with this Policy.
We use your Personal Information to:
Set up your account: We use your registration information, device information and information received from third parties (such as your username, email address) in order to set up an account for you to use our Services. We do so in accordance with our contractual and precontractual obligations to you in order to provide you with an account to use the Services.
Provide you with the Services: We use your audio recordings, usage information and platform information in order to provide you with the Services. In addition, we use your communication information to facilitate support (e.g. retrieval of a forgotten password). We do so in accordance with our contractual obligations to you in order to provide you with the Services.
Improve and monitor the Services: We use information we automatically collect or generate about you when you use the Services, as well as information about your device such as device manufacturer, model and operating system, and the amount of free space on your device, to analyze the use of and improve our Services. We train our proprietary artificial intelligence technology on de-identified audio recordings. We also train our technology on transcriptions to provide more accurate services, which may contain Personal Information.
Communicate with you: If you contact us, we will use your contact information to communicate with you and, if applicable, your usage information to support your use of the Services.
Send you newsletters: We will send you emails with news or updates pertaining to our Services. When doing so, we process your email address, name and may process your usage information. Your consent can be withdrawn at any time by following the unsubscribe mechanism at the bottom of each communication.
Prevent fraud and enforce our terms: It is in our legitimate interest to protect our interests by monitoring the use of the Services to detect fraud or any other user behavior which prejudices the integrity of our Services, taking steps to remedy aforementioned fraud and behavior, defending ourselves against legal claims or disputes, and enforcing our terms and policies.
We and our third party partners use Cookies, pixel tags, and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Services in order to aid your experience and measure and improve our advertising effectiveness.
Cookies are small files of letters and numbers that we store on your browser or on your device. They contain information that is transferred to your device.
We use the following types of Cookies and similar technologies:
Strictly necessary Cookies: Some Cookies are strictly necessary to make our Services available to you; for example, to provide login functionality, user authentication and security. We cannot provide you with the Services without this type of Cookie.
Functional Cookies: These are used to recognize you when you return to our Website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language).
Analytical, performance, or advertising Cookies: We use Cookies and similar technologies for analytics purposes in order to operate, maintain, and improve our Services and measure and improve our advertising effectiveness. We use third party analytics providers, including Google Analytics and Amplitude, to help us understand how users engage with us.
You can block Cookies by setting your internet browser to block some or all Cookies. However, if you use your browser settings to block all Cookies (including strictly necessary Cookies) you may not be able to use our Services.
Third party services are not owned or controlled by Revent and third parties may have their own policies and practices for collection, use and sharing of information. Please refer to third party privacy and security policies for more information before using such services. Third parties include vendors and service providers we rely on the provision of the Services. We share your Personal Information with selected third parties, including:
Other users who see your Personal Information (such as your username and email) and any other information you choose to share with them through the Services.
Cloud service providers who we rely on for compute and data storage, including Amazon Web Services, based in the United States.
Platform support providers who help us manage and monitor the Services, including Amplitude, which is based in the U.S. and provides user event data for our Services.
Data labeling service providers who provide annotation services and use the data we share to create training and evaluation data for Revent's product features.
Artificial intelligence service providers that provide backend support for certain Revent product features.
Revent stores all Personal Information for as long as necessary to fulfill the purposes set out in this Policy, or for as long as we are required to do so by law or in order to comply with a regulatory obligation. When deleting Personal Information, we will take measures to render such Personal Information irrecoverable or irreproducible, and the electronic files which contain Personal Information will be permanently deleted.
In certain circumstances you have the following rights in relation to your Personal Information that we hold:
Access: You have the right to access the Personal Information we hold about you, and to receive an explanation of how we use it and who we share it with.
Correction: You have the right to correct any Personal Information we hold about you that is inaccurate or incomplete.
Erasure: You have the right to request for your Personal Information to be erased or deleted.
Object to processing: You have the right to object to our processing of your Personal Information where we are relying on a legitimate interest or if we are processing your Personal Information for direct marketing purposes.
Restrict processing: You have a right in certain circumstances to stop us from processing your Personal Information other than for storage purposes.
Portability: You have the right to receive, in a structured, commonly used and machine-readable format, Personal Information that you have provided to us if we process it on the basis of our contract with you, or with your consent, or to request that we transfer such Personal Information to a third party.
Withdraw consent: You have the right to withdraw any consent you previously applied to us.
Revent complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework ("Swiss-U.S. DPF") as set forth by the U.S. Department of Commerce. For more information on how we comply with the DPF Principles, please see APPENDIX: Revent Data Privacy Framework Principles Notice.
The Service and Website are not targeted at children, and we do not knowingly collect Personal Information from children under the age of 13. If you learn that a child has provided us with Personal Information in violation of this Policy, please contact us as indicated below.
For inquiries or complaints regarding this Policy, please first contact us at [email protected] and we will endeavor to deal with your complaint as soon as possible. This is without prejudice to your right to launch a claim with a data protection authority.
Revent maintains and implements physical, administrative, and technical safeguards to protect the confidentiality, integrity, and availability of personal information. However, the transfer of Personal Information through the internet will carry its own inherent risks and we do not guarantee the security of your data transmitted through the internet. You make any such transfer at your own risk.
To facilitate our global operations, Revent may transfer, store and process your operations with our partners and service providers based outside of the country in which you are based. Laws in those countries may differ from the laws applicable to your country of residence. Where we transfer, store and process your Personal Information outside of the EEA or the UK we will ensure that the appropriate safeguards are in place to ensure an adequate level of protection.
Where required, we will update this Policy from time to time. When we do so, we will make it available on this page and indicate the date of the latest revision. Please check this page frequently to see any updates or changes to this Policy.
If you have any questions, comments or concerns about our Privacy Policy, you may contact us by email at [email protected] attn: Privacy Officer or by mail to:
Revent, Inc.
Attn: Privacy Officer
800 W El Camino Real,
Suite 170,
Mountain View, CA 94040
Effective October 2, 2023
Revent has created this Data Privacy Framework Principles Notice ("Notice") to describe our standards and procedures for handling Personal Information in accordance with the Data Privacy Framework ("DPF") Principles.
This Notice supplements our Policy. Unless specifically defined in this Notice, the terms in this Notice have the same meaning as in our Policy. In case of conflict between the Policy and this Notice, this Notice prevails. In case of conflict between this Notice and the Principles, the Principles will govern.
We obtain and Process Personal Information from the European Union ("EU"), United Kingdom ("UK") (and Gibraltar), or Switzerland in different capacities:
As a data controller, we collect and Process EU, UK and Swiss Personal Information directly from individuals, either via our publicly available website https://reventapp.com, or through our mobile applications, or in connection with our customer relationships.
Where we provide our Services in connection with an enterprise agreement, we may obtain and process EU, UK, and Swiss Personal Information on behalf of and at the instructions of our enterprise customers. In that context, such customers are the data controllers and we encourage you to read their privacy policies.
Revent commits to subject to the EU-U.S. DPF Principles, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles (collectively, the "DPF Principles"), all Personal Information received from the EU, the UK (and Gibraltar), or Switzerland in reliance on the DPF Principles (which includes both types of activities).
Our Policy in combination with this Notice describes our privacy practices. When providing our Services as a Data Processor, our customers determine the categories of Personal Information we Process and the purposes of the processing. Accordingly, our customers are responsible for providing notice to individuals. Please see our customers' privacy policies for more information.
Any Personal Information we receive may be processed by Revent for the purposes indicated in our Policy or as otherwise notified to you. We will not process Personal Information in a way that is incompatible with these purposes unless subsequently authorized by you.
We take reasonable steps to limit the collection and usage of Personal Information to that which is relevant for the purposes for which it was collected, and to ensure that such Personal Information is reliable, accurate, complete and current. Individuals are encouraged to keep their Personal Information with Revent up to date and may contact Revent as indicated below or in the Policy to request that their Personal Information be updated or corrected.
We will adhere to the DPF Principles for as long as we retain the Personal Information collected under DPF Principles.
When providing our Services as a data processor, we process and retain Personal Information as necessary to provide our Services as permitted in our agreements, or as required or permitted under applicable law.
Revent may transfer Personal Information as described in the Policy. When providing our Services as a data processor, we disclose Personal Information as provided in our agreement with customers.
We remain responsible for the processing of Personal Information received under the DPF Principles and subsequently transferred to a third party acting as an agent if the agent Processes such Personal Information in a manner inconsistent with the DPF Principles, unless we prove that we are not responsible for the event giving rise to the damage.
Revent takes reasonable and appropriate precautions, taking into account the risks involved in the Processing and the nature of the Personal Information, to help protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.
If we intend to use your Personal Information for a purpose that is materially different from the purposes for which it was originally collected or subsequently authorized, or if we intend to disclose it to a third party acting as a Data Controller not previously identified, we will offer you the opportunity to opt out of such uses and/or disclosures where it involves non-sensitive information or opt in where sensitive information is involved.
Where appropriate, you have the right to access to the Personal Information we maintain about you and to correct, amend or delete that information when it is inaccurate or has been processed in violation of the DPF Principles by sending a written request as indicated in "Contact Us" below. We will review your request in accordance with the DPF Principles, and may limit or deny access to Personal Information as permitted by the DPF Principles.
When providing our Services as a Data Processor, we only Process and disclose the Personal Information as specified in our agreements. Our customers control how Personal Information is disclosed to us and Processed, and how it can be modified. Accordingly, if you want to request access, or to limit use or disclosure of your Personal Information, please contact the company to whom you submitted your Personal Information and that uses our Services. If you provide us with the name of the company to whom you provided your Personal Information and who is our customer, we will refer your request to that customer and support them in responding to your request.
We conduct an annual self-assessment of our practices regarding Personal Information intended to verify that the assertions we make about our practices are true and that such practices have been implemented as represented.
If you have any questions or concerns, we encourage you to first write to us as indicated below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the DPF Principles.
If an issue cannot be resolved through Revent's internal dispute resolution mechanism, you may submit a complaint to https://www.jamsadr.com/eu-us-privacy-shield, who serves as Revent's alternative dispute resolution provider, at no cost to you.
For residual complaints not fully or partially resolved by other means, you may be able to invoke binding arbitration as detailed in the DPF Principles available here.
Revent is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
This Notice may be amended consistent with the requirements of the DPF Principles. When we update this Notice, we will also revise the "Last updated" date at the top of this document. Any changes to this Notice will become effective when we post the revised version on our website.
If you have any questions, concerns or complaints regarding our privacy practices, or if you'd like to exercise your choices or rights, you can contact us:
If you have any questions, concerns or complaints regarding our privacy practices, or if you'd like to exercise your choices or rights, you can contact us: